FAQ | Environmental Purification Co

Is this proven for infection control?

Yes, NASA certified ActivePure is proven in University Studies and FDA certified lab testing resulting in up to 99.9999% elimination of pathogens in air and on surfaces. Aerus, a parent company of Vollara, annoucing their Hydroxly Blaster with Active Pure Technology Kills 99.98% of SARS-COV-2 Virus on Surface within 7 hours.
Is it hard to install?

AIR & SURFACE PRO is ready to run, right out of the box, just place and plug in to power. Touch screen power button to turn on.
What’s the maintenance?

Because AIR & SURFACE PRO repels particles away, the unit stays clean with periodic rinsing of a washable screen. Auto reminder comes on front bottom screen when need for cleaning.
What about filters?

Air & Surface Pro comes with optional HEPA/charcoal filters installed for added protection. Can be vacuumed as needed. Replace is needed depending on environment. Air & Surface Pro+ has ceramic place to be cleaned as needed. Instruction manual for cleaning comes with purchase.
Where is best placement location?

Central location with good air flow, scrubbing molecules travel via air flow, can be placed low or on a shelf as molecules are cast out from top. Best to run 24/7, very energy efficient. Tip: Sleep better with AIR SURFACE PRO in bedroom.
Is there a warranty or guarantee?

Yes, three-year limited warranty and 30-day money back guarantee.
Where does it ship from?

Ships from the Aerus Electrolux factory in Bristol, VA USA, and is usually delivered via UPS ground.
Who do I call for customer service or tracking?

Environmental Purification Co. 856-293-0355